Quality Indicators: The most important quality indicators that are regularly measured or assessed at DSFH are as follows:
Measures related to clinical areas, including:
• Patient Assessments
• Laboratory Services
• Radiology and Diagnostic Imaging Services
• Surgical Procedures
• Antibiotic and other medication use
• Medication errors and near misses
• Anesthesia and Sedation use
• Use of Blood and Blood Products
• Availability, content, and use of Patient Records
• Infection prevention and control, surveillance, and reporting, and
• Clinical Research.
Measures related to Managerial Areas, including:
• The procurement of routinely required supplies and medication essential to meet patient needs.
• Reporting of activities as required by laws and regulations.
• Risk Management
• Utilization Management
• Patient and family expectations and satisfaction
• Staff expectations and satisfaction
• Patient demographics and clinical diagnoses
• Financial Management, and
• Prevention and control of events that jeopardize the safety of patients, families, and staff.
Measures for each of the International Patient Safety Goals:
• Identify Patients Correctly
• Improve Effective Communication
• Improve the Safety of High Alert Medications
• Ensure Correct-Site, Correct Procedure, Correct Patient Surgery
• Reduce the Risk of Health Care-Associated Infections
• Reduce the Risk of Patient Harm Resulting from Falls